Analytics, simply defined, a discipline of analysis has been in use for centuries. I was invited to IT leadership symposium organized by secure24, a hosting provider vendor in Michigan, USA. The event was choreographed by Thornton A. May. It was attended by selective senior executive IT leadership team from various industries in the region. Event was kicked off with a great opening presentation by Mr. May. The presentation was basically a story telling on how IT industry evolved to add tangible business benefit with simplified historical and anthropology examples. I really enjoyed it.
The second part (part II) of the event was panel discussion. The panel members provided very intriguing ideas, message and concept. I learnt few new things from the panel discussion.
Third part of the event; each table was given a topic and asked to discuss about the topic and present it to everyone. My table got the topic: “Future of analytics” and I was nominated unanimously to represent our table. My contribution to the table topic was that the future will depend on the social media and social networks. Other’s contribution was mainly on geo-fencing and its role in the analytics. Since I was nominated to represent the table, I was structuring my thoughts on how to represent our views while listening to other table topics. Mr. May run out of time and our table was omitted and our views on the topic was not heard. I decided to display my structured thought in my blog. This is how I would have presented.
The panel discussion provided great insights and I learned few new things from the panel members. Top two things I fully agree with panel members are:
1. Successes of IT organization are measured by its capability and capacity to execute and innovate.
2. Most critical differentiating factor of a successful IT organization is not adapting the latest technology trends like: cloud computing, mobile computing, service oriented architecture, integrated identity management. Most critical differentiating factor of a successful IT organization; “right people at the right job”. People are the one who make things happen in an organization.
I would like to augment my view to the above points; vision without a plan is a dream and plan without a vision is a run around. People are the one who make things happen, not technology.
To be futurist and strategist, these are the few concepts to keep in mind (a repeat from my last blog post)
1. Timing is everything
2. Learn history and study current (identify the driving factors)
3. Unleash the core and its dependencies – Understand what really matters and its dependencies.
4. Connect the dots
Timing is everything:
Imagine that if iPhone was launched 12 years ago. We would have connected to the apple store via dial-up (AOL) to down load angry bird. Data plan would have cost us $500 a month and connection speed would have frustated a lot. All other external factors would have made iPhone under PALM category.
Learn history and study current:
As far we know, when Grog in 5000BC used two sticks and rocks to graph the upward trend in sales of his new invention, the wheel, the concept “analytics” was born. Almost took seven thousand years to make a leap in this area. What did we learn from the history? Analytics played a significant role for a mega success like Romans, Henry Ford and others. Those who understand the deep meaning of analytics made everlasting impact. Current expectation is, let the system make decisions and receive confirmation from end user to execute the plan. Trust over the system and acceptance of system generated decision have been increasing. Adoption to this model is accelerating. Navigation system in the car is a prime example for the current state.
Unleash the core and its dependencies:
People are the one who make things happen and in the most of the profit and non-profit organization, people are direct or indirect consumer of goods and service. It is extremely essential to understand people to define or approximate the future. How people view the world? People define the world based on what they see and hear. World is blue when they view through blue glass and it is red when they view through red glass. Deeper view: for decades, the world has been defined numerous times every day by each individual through the social network. Historically, the social network was through snail mail, family gathering, corporate functions, bars and other occasional events. With the advancement of the technologies like smart phones, global networks, wireless networks, software tools, the social networking happens instantaneously. We are defining, redefining our world based on the instantaneous connection through invisible cosmic social network fiber. It becomes an addiction because we wanted to know what is happening around the world we defined. So facebook is addictive.
Connect the dots:
Advancement of wireless network, mobile platform, social media, and end user computing devices led to higher sophistication and at the same rate people’s mechanical monotonic life style has raised up by few notches. They don’t have interest or time to view the product or service’s sales offering when they don’t need or not in the mood. At the same, they want to make an instantaneous execution of a decision when a systematic analysis was already performed and a decision is presented with highest level of confidence.
The future of analytics will be presenting decision to you and by click of a button (or slide of a screen) you can execute the decision. For example, based on the social interaction,system will identify a consumer interest and capacity and capability;skiing during January time frame, received hefty bonus during x-mas time and carry over vacation from the previous year should be taken before first quarter. System will be presented an offer; 5 day ski trip to the best place with lowest possible rate, with best possible quality. Once you confirm the acceptance of the recommendation/decision, everything will be taken care by the system. Once the consumer enter Denver for skiing, geo-fencing will kick in and based on the interest, pattern, spend behavior the most suitable offers applicable at Denver during that vacation time will be presented by consumer’s car while the consumer driving from Denver airport to Breckenridge ski resort.